Managed IT Services

IRIS

Managed IT Services

IRIS acts as your IT department, handling all of your IT needs so that you can focus on your business. Our Managed IT Services take the worry out of network up-time and technology costs. Our flat-fee approach, coupled with our proactive monitoring services, is a strategic, preemptive way to ensure your business technology is running as it should.

Our proactive tactics often result in issues being fixed before our clients even realize there was a problem.

24/7/365

Network Monitoring and Security

IRIS monitors a wide variety of aspects on your company’s system in order to detect signs of system failures. Through the constant monitoring of disk and memory usage, Windows Security Updates, network firewalls, and network devices, we are able to reduce the chance of system failures and security breaches. This keeps your technology running at an optimal level, helps you get more accomplished during your workday, and allows you to sleep easy at night.

LIVE

Help Desk Support

Computers break, cursors freeze, and sometimes your programs just don’t want to open. While these are common technology setbacks, we understand downtime is not an option. Our support team is dedicated to delivering a timely resolution to these common problems, ensuring little to no downtime throughout your workday.

Data Back-up and Disaster Recovery

One wrong key push or mouse click could result in the loss of important, irreplaceable files that are integral to your company’s performance. IRIS safeguards our clients against the potentially devastating loss of important data by providing local and offsite encrypted data backup. Backup snapshots are captured and tested frequently to ensure recoverability in the event of disaster.

Email Security

Regardless of your email platform, IRIS will ensure it aligns to the latest security standards. Our add-on security software scans all emails for spam, viruses, malware, and phishing attacks to ensure your network is not compromised. All flagged email is held in a secure quarantine, stopping it before it reaches your inbox.

Sending confidential and proprietary information is crucial to your business. We understand that you need confidence when sending important emails. Using IRIS’ email encryption software will ensure your information is only seen by the intended recipient.

Compliancy Group

IRIS partners with Compliancy Group to provide PCI and HIPAA compliance solutions. IRIS and Compliancy Group remove the complexities and stressors of financial and legal compliance to PCI & HIPAA regulations by delivering primary security products and $250 thousand of insurance to mitigate the liabilities facing dentists and doctors. Using these services, our clients are completely compliant and worry-free.

KnowBe4

Even the best email filters have an average 10.5-15% failure rate; you need a strong human firewall as your last line of defense. IRIS partners with KnowBe4 to equip you with the latest training on email and data security.

Social Media WiFi

IRIS’ Social Media WiFi enables customers to connect to your WiFi using their social media profiles, ensuring a quick and simple login. What’s more, you can add social links to your custom splash pages encouraging customers to interact with your brand socially; immediately boosting your social media presence.

Active Clients

End Points Monitored

team advisors

Glorious Years

Testimonials

We have great managed
IT services.

Dawn Hall

Sandhills Pediatric Family Dentistry

"I couldn’t imagine not having IRIS Solutions for my IT. They are the most helpful, friendly, and knowledgeable team I have ever worked with...."

Cherry Utley

Patricia London, D.D.S. Concord, N

"In case I don’t tell you guys enough, I really appreciate IRIS Solutions. It is rare to work with a company that never causes problems or issues from any aspect: support, sales, etc."

Yuasmine Diaz

Sandhills Pediatric Family Dentistry

“IRIS Solutions is a GREAT company. They keep us efficient and ready to work. The response time is immediate and the customer service is top notch...."